That is not a pilot number and it is not a projection. It is reps, unsupervised, choosing Ellie as their default workflow instead of falling back to the TMS.
Every vendor in this category has a vision. Few have an answer to that question. Envoy's answer in live accounts is 75%. When a tool gets used that much without anyone forcing it, it has stopped being a demo and started being how the floor runs.
BEFORE
Reps log into five to ten systems, source carriers by hand, send the same emails, chase confirmations, and verify compliance one carrier at a time. Coverage depends on how fast one person can work.
“The rep's day moved from clicking to deciding.”
Customer quote — pending approval
AFTER
Ellie has already run the outreach. The rep reviews best-fit options in the morning, approves, verifies in one click, and spends the rest of the day on customers, negotiations, and judgment calls. More loads booked, less fatigue.
Coverage rate up
Speed to cover up
Volume scales without headcount
The most useful proof is a peer in your revenue band telling you how long it took to go live. We make reference calls part of evaluation. Bring your hardest questions about adoption, edge cases, and the first two weeks.